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Terms of Use for the Inquiry Form

  • Any comments, questions, or other information you submit will be used solely for the purpose of communicating with you regarding your inquiry and will not be used for any other purpose.
  • Depending on the nature of your inquiry, it may take some time for us to respond, or we may be unable to provide a response. Please also note that inquiries received on Saturdays, Sundays, or during the Golden Week, summer holiday, and year-end/New Year holiday periods will be handled on or after the next business day.
  • Depending on the nature of your inquiry, we may contact you by means other than email.
  • Any response from us is intended solely for the individual who submitted the inquiry. Please refrain from reproducing, republishing, or otherwise using all or any part of our response for secondary purposes.
  • We may be unable to respond if the email address or telephone number you provide is incorrect, or in the event of a system failure or other technical issue.
  • Any personal information you provide will be managed appropriately with suitable security measures and, in principle, will not be disclosed or provided to any third party without your consent.
  • For details regarding our handling of personal information, please refer to our Privacy Policy.

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