Toyota Iron Works Co., Ltd. and the Toyotetsu Group companies (hereinafter collectively referred to as the “Company”) comply with the Act on the Protection of Personal Information and recognize that the proper handling of information that can identify individual customers, such as names, addresses, telephone numbers, and email addresses (hereinafter referred to as “Personal Information”), is an important corporate social responsibility. Accordingly, the Company has established the following Privacy Policy.
Acquisition of Personal Information
When acquiring Personal Information, the Company will clearly specify the purpose of use and acquire such information only to the extent necessary, using lawful and fair means.
Handling of Personal Information
When acquiring Personal Information, the Company will clearly specify the purpose of use and acquire such information only to the extent necessary, using lawful and fair means.
1) Use Within the Scope of the Stated Purposes
The Company will not use Personal Information obtained from customers beyond the scope of the stated purposes without the consent of the customer concerned. Personal Information acquired by the Company will be used for the following purposes:
・To provide customers with information regarding products and services offered by the Company.
・To conduct customer surveys for the purpose of planning and developing products and considering measures to improve customer satisfaction.
・To perform operations necessary to respond to customer inquiries and provide prompt services.
・For other purposes of use specified at the time Personal Information is acquired.
・To take actions required by laws and regulations or in accordance with notices, guidance, or instructions issued by administrative authorities.
2) Provision of Personal Information to Third Parties
The Company will not provide Personal Information it has acquired to any third party without the consent of the customer concerned, except as provided in Item 5 above. However, the Company may provide Personal Information to contractors to the extent necessary to achieve the purposes of use. In such cases, the Company will require such contractors to handle the Personal Information appropriately and will exercise appropriate supervision over them.
3) Appropriate Management of Personal Information
The Company will implement appropriate security measures to prevent unauthorized access to Personal Information, as well as the loss, destruction, alteration, leakage, or other compromise of Personal Information. The Company will also endeavor to raise awareness of Personal Information protection by regularly providing training and education to employees and others who handle Personal Information.
Collection of IP Addresses
The Company collects IP addresses in order to appropriately and securely manage and operate this website. An IP address is a number used to identify communication devices on a network. IP addresses collected on the Company’s website server are used to prevent unauthorized access to this website and to identify the causes of and recover from server failures. The Company does not use or disclose IP addresses in association with Personal Information.
Use of Cookies
The Company uses cookies on certain pages of this website in order to improve its services in accordance with customers’ needs. Cookies are pieces of information exchanged between this website and a customer’s browser and stored on the customer’s device. The information stored in cookies identifies the customer’s communication device and does not contain personally identifiable information such as the customer’s name, address, telephone number, or email address. Customers may configure their browser settings to refuse cookies or to display a warning when cookies are received. Customers may still use this website even if they choose to refuse cookies; however, some functions may not be available.
SSL
When customers provide Personal Information through this website, the Company protects such information using SSL (Secure Sockets Layer) technology to ensure the security of data transmitted over the Internet. When customers use an SSL-compatible browser, their Personal Information is automatically encrypted and securely transmitted and received.
Inquiries Regarding the Handling of Personal Information
If you wish to inquire about or confirm your Personal Information, please contact the department that responded to you or the contact point separately designated by the Company when you provided your Personal Information. If you are unsure which contact point to use, or if your inquiry concerns Personal Information provided through the Company’s website, please use the Contact Form.
Compliance with Laws and Continuous Improvement
The Company complies with laws, regulations, official notices, and other applicable rules concerning the protection of Personal Information and is committed to continuous improvement to ensure that Personal Information is handled appropriately.
