• Kenji Fukurai
  • Masanori Nakamura

No short path to quality

Kenji Fukurai


When I joined the company, TOYOTETSU became the first company to start production at an overseas production site, and it was the time when it developed significantly from domestic production to overseas production.
As the number of production parts also increased and production parts became larger, the Quality Assurance Department was dedicated to building quality at the production preparation stage. Daily failures have often resulted in inconvenience to suppliers and manufacturing sites.
Looking ahead, we have received guidance from the senior staff on a daily basis, such as "checking on the spot," "checking with their own eyes," and "checking every corner of the equipment for defects."
Next, when we moved to the manufacturing division and promoted quality improvement activities, we decided to give up on the problem even if we take measures, and we recalled the guidance of our seniors and checked the defective products by Completely. While watching hundreds of products, we discovered a slight difference from the non-defective product and solved the problem. I think we had taken measures against the problem by thinking only by the head in an unknown way.
We believe that we can always solve problems by pursuing Seriously, Steadily, Completely truth, even if it takes a long time without forgetting the basics, as we say "there is no short path to quality. "This time, we will communicate to our juniors that I have been teaching from our seniors, and we will also make every effort to develop even better TOYOTETSU qualities.

The goal is to "answer anything you hear."

Masanori Nakamura


I have been involved in quality-related work for a long time, but it is undoubtedly a pillar of my work at present that I had been taught by my bosses and other senior staff, and that I remembered the behavior of my senior staff, especially when I started out.
I learned that the work of quality assurance and quality building requires not only a variety of product functions, but also a broad range of knowledge and shallow, because it is not necessary to have a deep knowledge of manufacturing methods, processing methods, features, and other aspects of each specialist field.
In addition to studying a wide range of knowledge in books, I realized that the more I practiced what had been said to be "on-site" and "checking with my eyes," the more I felt that the knowledge required for work had also spread and accumulated reliably, and I remembered that the skills of seniors were based on that, and that I felt the depth of meaning that I had been taught.
"Answer anything you hear," I am working on the job with the aim of becoming such a senior.
We have a quality assurance system that we have built up based on the hard experience experienced by our predecessors, including their bosses and seniors. I was asked to assist and stay at overseas bases, and experienced how to root the quality assurance system in the local area. Needless to say, the work methods taught by the senior staff were of great help.
We believe that it is necessary to change the quality assurance system to one that meets the needs of the times. On the other hand, there must be a part that continues to adhere to the basics faithfully. I believe it is my duty to accurately assess them and to pass on what has been taught by our seniors to the next generation, and also to root them in the suppliers we are currently in charge of.