Privacy Policy

Toyoda Iron Works Co., Ltd. and the Toyotetsu Group (hereinafter collectively referred to as “TOYOTETSU”) have established the following privacy policy based on the recognition that observing the Personal Information Protection Law and properly treating the information that can identify our customers, such as the name, address, telephone number and E-mail address of our customer (hereinafter referred to as “Personal Information”), are important social responsibility of all corporations.

Collection of personal information

When obtaining personal information, we will clearly indicate the purpose of use and obtain it to the extent necessary by legal and fair means.

Handling of Personal Information

When obtaining personal information, we will clearly indicate the purpose of use and obtain it to the extent necessary by legal and fair means.

1)Usage Only within the Stated Scope of Use

We do not use the acquired personal information beyond the scope of the purpose of use without the consent of the customer. Personal information acquired by us will be used for the following purposes.

  • To provide sales information on our products and services.
  • Conduct a questionnaire survey to customers to study product planning and development or measures to improve customer satisfaction.
  • Performing tasks required to respond to inquiries from customers and to promptly provide services.
  • Other purpose of use specified at the time of acquisition of personal information.
  • Measures shall be taken based on the stipulation of laws and regulations or the notification and guidance of the administrative authorities.

2)Provision of personal information to third party

We do not provide the acquired personal information to any third party without the consent of the customer, except as defined in 5 above.
However, personal information may be provided to the business consignee to the extent necessary to achieve the intended use.
In this case as well, we will ask our business contractors to properly handle the personal information we provide and to manage it appropriately.

3)To manage personal information appropriately

We take appropriate safety measures to prevent unauthorized access to personal information and the loss, destruction, tampering, and leakage of personal information.We will also work to educate employees and others who handle personal information on a regular basis by providing training and education to protect personal information.

About collecting IP addresses

We collect IP addresses to properly and safely manage and operate this website.
The IP address is the number that identifies the communication device on the network.
The IP addresses we gathered on this website server are used to prevent unauthorized access to this website and to identify the cause and recover from a server failure. We do not use or disclose IP addresses in connection with personal information.

Using cookies

We use cookies (Cookie) on some pages to improve services tailored to customer needs on this website.
Cookies are information sent and received by this website and the customer's browser, which is stored on the customer's hard disk.
Information written with cookies is information that identifies the customer's communications equipment, and does not include information that identifies the individual, such as the customer's name, address, telephone number, or mail address.
You can also reject cookies or display a warning when you receive cookies, depending on the settings in your browser. This website is also available when customers refuse to receive cookies, but some functions may not be available.

About SSL

When we provide personal information from our customers on this website, we protect the personal information of our customers by SSL (Secure Socket Layer) to ensure security during communication.
By using an SSL-compliant browser, the customer's personal information is automatically encrypted and sent and received safely.

Inquiries regarding the handling of personal information

If you wish to check your own personal information, please contact the department that you answered, or the contact information that we notified separately as a contact point when supplying your personal information.
If you are uncertain about the contact point, or if you have any questions about the personal information provided on our website, please use the contact form.

Compliance and improvement

We will make continuous improvements to ensure the proper handling of personal information by observing laws, notifications, and other regulations related to personal information protection.